Our Core Services
Training and Development
Our programmes are designed to deliver impact - ensuring dramatic improvement in your organisation's performance and that of your staff.
We develop successful leaders and effective organisations through relevant, innovative and effective training and professional development programmes.
We help department heads and training departments to develop and deliver relevant and effective training and professional development programmes.
We can help you to manage tight training budgets and offer real value for money offering you in-house or tailored training solutions that are delivered as part of an annual strategic training programme, a series of activities or as a unique event.
We have developed high quality short and long term courses that will assist your organization in building the right quality of people to take on the challenge of this competitive business environment. Our trainers are top class and we have developed strategic partnerships with specialized trainers in various fields to assist in bringing knowledge to our business and its employees.
Training Courses Offered
1. Selling Skills Course
2. Teambuilding and Leadership Skills
3. Negotiation Skills Course
4. Presentation Skills
5. Customer Service and Telephone Skills
6. Time Management
7. Change Management
8. Supply chain-procurement Skills Training
9. Project Management Skills Training
10. Credit Management and Debt collection Training
11. Finance for non Financial Managers Training
12. Excel Training – HR, Finance and Procurement System
13. Front Office Management skills Training
14. Executive Assistant, Secretaries and administrative Assistants Training
15. Drivers- Defensive Driving and customer Service Training
16. Management Development Programme
17. Supervisory and Leadership Management Skills
18. Coaching and mentorship programs
19. Worker’s Committee and Code of Conduct
20. Assertiveness and Conflict Management
21. Coaching for Managers
22. Budget Preparation Skills Training
23. Change Management and Organizational Development
24. Train The Trainer
25. Stress Management
26. Minute taking skills, Letter and Report Writing
27. Image Consulting and Grooming
28. Health and Safety- First aid and Fire Fighting Skills Training
29. Reproductive Health Training and Counselling for Worker’s
30. Human Resource Training:
- Understanding Zambian Labour Laws
- How to administer performance management
- Interviewing skills training
- Job evaluation and grading training
Note: Our trainings are tailor designed to suit the needs of Clients at a particular time.