Operations Manager
Job Categories:
Operations
Date Posted:
2021-05-03 02:00:00
Employment Type
Full Time
Website
Location:
Lusaka
Salary:
Negotiable
Phone:
Description:
Job Purpose;
The Operations Manager will be responsible of formulating strategy, improving performance, procuring material and resources and securing compliance. Ensure and improve the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.
Summary of Key Responsibilities;
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory
- Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.
- Work Closely with HR Manager to organize recruitment and placement of required key staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.
- Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods.
- Monitor performance and implement improvements. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.
- Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.
- Manage customer support. Plan and support sales and marketing activities.
- Ensure that the organization’s processes remain legally compliant
- Maintain relations with government and other key stakeholders
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Required Competencies
- Excellent Communication Skills
- Critical thinking and problem solving skills
- Planning and organizing
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Business and financial skills
- Multi-tasking skills
- Attention to Detail
- Leadership ability
- Good organisational skills
Primary Areas of Accountability:
Qualifications and Experience
- Degree in Business, Operations Management or related field
- Must have a Minimum of 7 years of experience in Operations in the service sector
- Must have general understanding of HR and Financial Management
- Must have worked with multinational company for at least 2 years.
- Knowledge and experience in organizational effectiveness and operations management
- Knowledge of business and management principles and practices
- Knowledge of project management principles and practices
If you meet the minimum hiring requirements for the above position, please email your CV and Cover letter clearly stating your salary expectations to: jobs@bemconsult.com and Copy-in bemconsult@outlook.comÂ
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Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 14 days of the closing date of the advert, please consider your application unsuccessful.
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