• Ensure that the Group has implemented adequate measures to comply with license conditions, sector legislation and regulations.
• Develop and strategically implement compliance manual within the Group
• Develop a strategic compliance risk management plan and ensure it is implemented across the Group.
• Compile and submit annual compliance reports to Regulatory Authorities as required.
• Liaise with Regulatory Authorities in respect of compliance issues on behalf of the group.
• Provide accurate opinions to the Regulatory Executive Head on sector regulatory related matters.
• Ensure that the Group has implemented adequate measures to comply with Consumer Protection Legislation and relevant regulations.
• Develop a Consumer Complaints Management system and ensure implementation across the Group
• In coordination with the Competition team, investigate and respond to all consumer complaints received from the consumer protection regulators.
• In coordination with the Competition team. liaise with the consumer protection regulators on behalf of the Group.
• Ensure that the Group has adequate measures in place to comply with all Codes of Conduct on Content Regulation.
• Develop a strategic compliance manual for the Group and all channel providers.
• Ensure that the Group has adequate measures in place to comply with all Data Protection Legislation.
• Ensure development data protection policies and ensure implementation across the Group
• Monitor and assess compliance risks.
• Develop training manual and conduct regular training for all relevant
  business units.
• Attend to, investigate and respond to all complaints received from the Sector Regulatory Authorities.
• Establish and maintain positive relationships between the Group and external stakeholders (Parliament, Relevant Government Departments, Industry Bodies/Associations and Regulators).
• Share and advance Group regulatory views and perspective with stakeholders.
• Provide assistance and company’s expertise to external stakeholders (regulators, industry associations and policy makers) with a view to empower policy stakeholders.
• Participate in industry wide activities and campaigns for the benefit of
  the industry and the Group.
• Where appropriate, conduct compliance assessment and regulatory vetting.
• Engage with internal stakeholders to assess compliance against plans
  submitted.
• Ensure and monitor implementation of the recommendation

Required Technical & Behavioral Competencies

• Drafting of submissions
• Excellent presentation skills
• Policy Analysis
• Litigation skills
• Management skills
• Strategic Thinking
• Risk Management
• Negotiation Skills