Head of Credit (Commercial Bank)

Job Categories:

banking


Date Posted:

2025-07-01 11:32:38

Employment Type

Full Time

Website

bemconsult.com

Location:

Lusaka

Salary:

Negotiable


Description:

Job Purpose

The Head of Credit will oversee the Bank’s lending process, assess creditworthiness, and minimize risk exposure. Be responsible for leading the quality and profitability of the loan portfolio; establishing and developing Credit, collection, and fraud policies and objectives to manage risk within the company's acceptable risk ranges for commercial, consumer and credit card lending; developing risk management and scorecard analytics; ensuring compliance with state and central bank regulatory guidelines; acting as the principal spokesperson for the lending function; and managing the loan approval process.

Summary of Key Responsibilities:

  • Develop revised workplace technology approach for productivity improvement and innovation
  • Develop and enforce company credit policies and guidelines.
  • Direct analysis performed and credit policies that target profitable buyer segments
  • Monitor accounts to ensure timely payments and manage overdue collections.
  • Evaluate client credit history and financial statements to determine creditworthiness.
  • Collaborate with sales and finance teams to set credit limits and payment terms.
  • Drive continuous improvement of internal credit guidelines and policies taking into consideration changing market and/or industry outlook
  • Drive corporate governance measures
  • Ensure compliance with legal and regulatory credit standards.
  • Drive credit stress testing outcomes to chart business decisions and credit risk appetites
  • Drive identification of credit opportunities where businesses can handle more risks
  • Endorse credit applications that deviate from approved limits or are at top threshold levels
  • Endorse dashboard indicators that facilitate monitoring of credit exposure levels
  • Establish policies and procedures for credit applications that deviate from predetermined standards
  • Lead department's financial budgeting process to acquire funds for the operational activities
  • Lead negotiations with relevant stakeholders regarding repossession actions from buyers with delinquent accounts
  • Lead periodic credit reviews and actions taken to ensure exposure to non-performing accounts are managed
  • Lead technology application to improve productivity and innovation
  • Oversee department's financial budget utilisation against department work plan
  • Analyze market trends and economic factors affecting credit risk.

Required Skills and Attributes

  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • Business awareness, leadership and management skills.
  • Organizational skills and the ability to understand detailed information.
  • Computer and numeracy skills, with strong skills required for /Excel and Credit Workflow systems.
  • Credit underwriting and decision making.
  • Strong Negotiating Skills 
  • High integrity 



Primary Areas of Accountability:

Qualification and Experience

  • Bachelor's Degree in Finance, Accounting or Business
  • Masters Degree or MBA in Finance would be an added advantage.
  • A minimum of at least 7+ years of experience in credit underwriting/analysis, credit evaluation and control in a Banking environment
  • Must have a minimum of 3 years experience at senior management/department Head level
  • Proven experience in credit analysis, financial risk management, and customer relationship handling
  • Experience in dealing with Senior/Executive Management
  • Good knowledge of Bank of Zambia guidelines and other relevant Credit related Regulations
  • Experience of presenting to and communicating with senior management and the Board
  • Must be a member of the Zambia Institute of Banking and Financial Services

                                  QUALIFIED & EXPERIENCED FEMALES ARE ENCOURAGED TO APPLY FOR THIS POSITION

If you meet the hiring requirements for the position, please email your CV in MS Word and Cover Letter clearly stating your salary expectations to: jobs@bemconsult.com & Cc bemconsult8@gmail.com   

Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 working days of the closing date of the advert, please consider your application unsuccessful. 

DO NOT SEND CERTIFICATES AT THIS STAGE