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Description:

Job Purpose

The Junior Credit Controller will be responsible for assessing credit applications and adhering to company payment policies. Evaluating financial records to determine an applicant’s eligibility, contacting customers or clients to notify them of missed payments and coordinate with marketing sales and accounting professionals to determine payment protocols.

Summary of Key Responsibilities: 

• Assess creditworthiness of new and existing customers through financial analysis.
• Set and enforce credit limits in line with company policies.
• Monitor accounts receivable aging reports and follow up on overdue payments.
• Contact customers via phone, email, or letters to secure timely payments.
• Resolve billing disputes and discrepancies in collaboration with sales and customer service teams.
• Prepare regular reports on debt collection status and credit risk exposure.
• Recommend legal action or third-party collection for delinquent accounts when necessary.
• Maintain accurate records of customer interactions and payment agreements.
• Work closely with the finance team to reconcile accounts and support month-end closing.
• Continuously review and improve credit control procedures.
• Supervise credit limits and escalates if necessary;
• Maintaining general ledger accounts;
• Reconciliation of sub-ledgers;
• Answer customer questions regarding billing;
• Carry out the suspension of service in case of non-payment;
• Maintain contacts with the debt collection agency;
• Create all month-end reporting’s;
• Daily communication with the accounting department;
• All other reasonable administrative duties related to the credit control function, including filing and archiving.

Required Skills and Competencies

• Excellent written and verbal communication
• Extensive administrative skills
• Flexible, stress resistant, accurate and proactive
• Customer-focused and results-oriented;
• Self-starter
• Numerical and a strong analytical ability;
• Accurate and efficient;
• Able to work with tight deadlines;

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Primary Areas of Accountability: