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Description:

Job Purpose

The Housekeeper will be responsible for cleaning hotel rooms and common areas, disposing of trash, changing beds, and notifying maintenance of any issues. Keeping facilities and common areas clean and maintained.  Identify and report maintenance or repair needs promptly.

Summary of Key Responsibilities:

• Vacuuming, sweeping, and mopping hotel floors.
• Cleaning up spills with appropriate equipment.
• Tidy up the room with minimum handling of guest belongings.
• Clean behind beds and push them back.
• Leave all valuables where you found them-do not move them around.
• If clothes were thrown on the floor neatly fold them and place them on the bed.
• If you discover some money in the room, report immediately to the supervisor to inform the guest.
• Check the room for any problems that need to be reported to Maintenance indicate in the maintenance book, and pass them on to the Supervisor.
• Check rest of room and ensure that curtains and mosquito net are hanging straight, furniture is straight, and all guest supplies are present.
• Mop the floor starting from the balcony – furthest point to the door
• Clean the toilet, dust the walls painting, make sure cobweb free, scrub the shower starting from up working down up to the floor, wipe it dry, clean the bath tub and dry it. Clean the hand basin and dry it. Polish all tap handles.
• Collecting and disposing of trash.
• Assisting guests when necessary.
• Keeping the linen room stocked at all times
• Follow established cleaning schedules, procedures, and safety standards.

Required Skills and Competencies 

• Good Communication Skills
• Good Interpersonal Skills
• Respectful
• Honest and trust worthy
• Ability to manage your time efficiently.
• Work well unsupervised.
• Hard worker.
• Disciplined 

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Primary Areas of Accountability: