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Description:

Job Purpose

The IT Manager will be responsible for the supervision, implementation, and maintenance of the group’s computing needs. Ensure the secure and effective operation of all computer systems, related applications, hardware, and software used within the group. Take the lead in formulating IT Policies and guidelines across the Group.

Summary of Key Responsibilities:

• Maintains organization’s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies.
• Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance.
• Overseeing the annual IT budget and ensuring cost-effectiveness.
• Monitoring daily operations, including server hardware, software, and operating systems.
• Coordinating technology installations, upgrades, and maintenance.
• Selecting and purchasing new and replacement hardware and software, when necessary.
• Generating performance reports for operating systems.
• Produce management reports within the business system as required
• Verify application results by conducting system audits of technologies implemented.
• Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Recommend information technology strategies, policies, and procedures by evaluating organization outcomes.
• Maintain all service level agreements and licensing requirements
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contribute to team efforts by accomplishing related results as needed.
• Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations

Required Skills and Competencies: 

• Excellent Communication Skills
• Management and leadership skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Highly organized and detail-oriented.
• Excellent analytical and problem-solving skills.
• Technical understanding ability
• Data center management skills
• Strategic planning skills

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Primary Areas of Accountability: