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Description:

Job Purpose 

The Beauty Sales Consultant will give product demonstrations and helping customers find products that meet their needs. Maintaining client relations through follow-up calls and emails and responding to customer questions and complaints. Designing and maintaining attractive displays and managing inventory.

Summary of Key Responsibilities;

• Recommending products that fit the client's needs, preferences, and budget, and explaining how the products work.
• Build a rapport and foundation of a trusting relationship with the bride and the guests that accompany her
• Upon request assist the Manager to Manage and maintain the company’s Facebook page when need
• Diligent listening skills to understand prospects needs, quickly assess opportunities and determine the best course of action.
• Maintain personal beauty and grooming standards and upkeep customer satisfaction.
• Maintain standards of beauty room and offer beauty treatments to customers with alacrity.
• Ensure timely completion of beauty store and office operations in accordance with manager’s request
• Follow up with all prospects and maintain the relationship
• Keeping up to date on new products, services, procedures and departmental meetings
• Accurate and complete reporting through WhatsApp and Cloud system (one drive) on daily basis (very important)
• Keep in touch with your clients and Team via WhatsApp, text and Phone calls.
• Attend Fashion, Wedding Expos and other relevant functions to represent the company when needed
• Responsible for marketing, promoting and profitably selling products and services to New customers
• Consulting with clients to determine their Body size, skin type, skincare concerns, and style preferences.
• Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships through follow-up calls and mails.

Required Skills and Competencies 

• Excellent communication skills - fluent English

Team Player

• Ability to work with minimum supervision 

• Friendly & Outgoing Personality

• In depth knowledge of inventory assortment to ensure that you guide the client to a selection that reflects her style, theme and budget

• Ability to understand body types and fitting techniques

• Comfortable with working in close proximity and personal space of clients

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Primary Areas of Accountability: