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Description:

Job Purpose
The Key Account Manager (Sales) will be responsible for developing and sustaining solid relationships with key clients that bring in the most income for the company. Take charge of addressing and resolving key clients complaints. Acting as the main point of contact between Corporate Clients and internal teams. Mentor and supervise Key Account Sales teams assigned to each key client.

Summary of Key Responsibilities;

• Play an integral role in new business pitches and hold responsibility for the effective onboarding of new clients.
• Be Responsible for the development and achievement of sales through the direct sales channels.
• Focus on growing and developing existing clients, together with generating new business.
• Prepare tenders and responses to Requests for Proposals in line with customer requirements.
• Act as the key interface between the customer and all relevant divisions within the group.
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands the company customer base and ensure its strong presence
• Provide on-the-ground support for Sales Key Account Reps as they generate leads and close new deals
  
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them
  

Required Competencies and Attributes

• Excellent Communication Skills (Oral & Written)
• Highly self-motivated and ambitious;
• Focused, accountable, responsible and dedicated.
• Customer-Centric Skills
• Business Relations Building and Managing Skills
• Excellent Networking Skills
• Ability to build rapport with key clients.
• Excellent Negotiating Skills
• Excellent Persuasive Skills
• Ability to Interact with Exco Teams
  
• Ability to handle multiple client accounts
  

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Primary Areas of Accountability: