Senior HR Officer - Performance & Rewards

Job Categories:

Human Resource


Date Posted:

2025-08-13 13:11:14

Employment Type

Full Time

Website

bemconsult.com

Location:

Lusaka

Salary:

Negotiable


Description:

Job Purpose
The Senior HR Officer - Performance and Rewards will be responsible for running the payroll and thereafter processing the monthly statutory payments. Assist the HR Manager with making recommendations to the Head on compensation structure and benefits programmes, based on industry benchmarks and total rewards philosophy of the organisation. Monitor and review the performance management system and its related communications efforts by analysing data and feedback and developing continuous improvement actions.

Summary of Key Responsibilities;

  • Responsible for preparing payroll data - staff changes, exits,
    absences, confirmation of hours worked, salary and job titles changes
    ensuring to review, update or upgrade where necessary and that such
    information is submitted in a timely manner. Ensure that all staff
    members are issued with payslips on a monthly basis.
  • Directing the collection, computing, and documentation of payroll data.
  • Overseeing and reviewing payroll payments and account reconciliations.
  • Ensuring records and processes comply with company and legal regulations.
  • Promote effective working relationships with people of diverse race, language, religion or cultures.
  • Provide communications toolkit and support to middle and senior managers to communicate performance evaluation ratings to their individual staff
  • Coordinating with the HR Manager and the Accountant to verify employee data and accounts.
  • Prepare employees compensation by the end of each month using payroll software
  • Compare benefits with other comparable organisations.
  • Conduct salary studies to support recommendations on compensation structure that aligns to the industry range and meets the budget.
  • Work with the HR Manager to develop and implement performance management framework, policies and processes.
  • Schedule bank payments or hand out paychecks directly to employees
  • Enter new employees data (e.g. bank accounts and tax identification numbers) into internal databases
  • Organise and conduct induction training sessions for all new employees as well as management of staff exits ensuring to manage orientation, onboarding and training programs including explaining and providing information on employee benefits and other applicable conditions of service.
  • Administer all the assigned staff members' Workers Compensation Scheme accounts ensuring to update on a regular basis.
  • Provide support to middle and senior managers to relay their key performance indicators to their team members and develop performance goals.
  • Resolve issues or address questions related to payroll policies and procedures to ensure workforce are paid in accordance with agreed employment terms and conditions.
  • Consult and work with Industrial Relations or Employee Relations specialist to resolve any complaints related to performance evaluation outcomes.
  • Deliver effective communications on performance management programmes and policies to the staff, ensuring that they understand how they will be evaluated.
  • Work with the HR Manager to design benefits, including health and wellness programmes that would meet the needs of the workforce and the budget.
  • Participate in different consultative structures to foster effective decision-making and timely action to mitigate risks, present mistakes and resolve problems.
  • Responsible for ensuring the smooth running of all benefits offered to employees which include pension refund, separation dues, funeral grant entitlements, leave and others as per applicable
    terms and conditions of service.


Primary Areas of Accountability:

Qualifications and Experience

  • A degree in Human Resource Management, Social Science, Business /Public Administration or related will be a plus
  • Must have a minimum of 5+ years of relevant HR experience, with a focus on Payroll/compensation and performance management
  • Must have proven experience of managing 500+ employees preferably in manufacturing or construction/mining industry 
  • Must be proficient in payroll system operation and salary calculation review
  • Must have proven experience in implementing effective performance appraisal schemes
  • Must be a member of ZIHRM

                                                     QUALIFIED & EXPERIENCED FEMALES ARE ENCOURAGED TO APPLY FOR THIS POSITION

If you meet the hiring requirements for the position, please email your CV in Ms Word and Cover Letter clearly stating your salary expectations to: jobs@bemconsult.com & Cc bemconsult8@gmail.com   

Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 working days of the closing date of the advert, please consider your application unsuccessful. 

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