Sales Assistant - Clothing Retail Store (Lusaka) X 06
Job Categories:
Retail
Date Posted:
2026-04-08 13:30:43
Employment Type
Full Time
Website
Location:
Lusaka
Salary:
Negotiable
Phone:
Description:
Job Purpose
The Sales Assistant (or Clothing Sales Assistant) will be responsible for managing in-store sales, promotions, and marketing of clothes, shoes, and fashion accessories; assisting customers with their buying decisions; and assisting the Store Supervisor with the day-to-day operations of a clothing store. Organize and maintain window displays; set up and maintain display areas and units; and welcome customers and engage with them to understand their needs and assist with their purchases. Other duties will include handling returns, conducting stock-takes, labeling and pricing items, processing incoming and outgoing merchandise, and keeping the shop floor and fitting rooms clean, tidy, and well-presented at all times.
Summary of Key Responsibilities:
- Greet customers who enter the shop.
- Be involved in stock control and management.
- Assisting shoppers in finding the goods and products they are looking for.
- Reporting discrepancies and problems to the supervisor.
- Giving advice and guidance on product selection to customers.
- Dealing with customer complaints and suggesting solutions.
- Working within established guidelines, particularly with brands.
- Attaching price tags to merchandise on the shop floor.
- Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards, etc.
- Receiving and storing the delivery of large amounts of stock
- Keeping up to date with special promotions and putting up displays.
- Organizing merchandise on the shop floor
- Selling clothing and processing payments at checkout
- Maintaining the store and the assigned section in a clean and tidy condition
- Work with Store Supervisor in carrying out stocktaking duties
- Performing store opening and closing operations
Required Skills and Competencies
- Excellent communication and interpersonal skills
- Ability to cooperate and work as part of a team
- Strong sales skills and business-focused approach
- Ability to work with minimum or no supervision
- Confident and outgoing manner
- Polite and approachable manner
- Punctuality and professionalism
- Ability to cope well under pressure
- Good negotiating skills
- Excellent customer service skills
Primary Areas of Accountability:
Qualifications and Experience
- An advanced certificate or Diploma in Sales and Marketing, Public Relations, Business Administration, or equivalent qualification preferred.
- Must have a minimum of 3+ years of sales experience in retail clothing with a multi-brand clothing store
- Proven floor sales and marketing experience in a retail store
- Sound knowledge of trending fashion products, consumer trends, and marketing strategies.
- Exceptional customer service and complaint management skills
- Proficiency with spreadsheet and word processing software.
- Familiarity with different age fashion trends is a must.
QUALIFIED & EXPERIENCED FEMALES ARE ENCOURAGED TO APPLY FOR THIS POSITION
If you meet the hiring requirements for the position, please email your CV in Ms Word and Cover Letter clearly stating your salary expectations to: jobs@bemconsult.com & Cc bemconsult8@gmail.com
Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 working days of the closing date of the advert, please consider your application unsuccessful.
DO NOT SEND CERTIFICATES AT THIS STAGE