Loan Officer - Microfinance Institution X 08 (Ndola, Kabwe & Lusaka)
Job Categories:
banking
Date Posted:
2026-03-02 13:32:40
Employment Type
Full Time
Website
Location:
Ndola, Kabwe & Lusaka
Salary:
Negotiable
Phone:
Description:
Job Purpose
The Loan Officer will act as a liaison between applicants and the financial institution, helping qualified applicants obtain loans and set up payment plans. Initiate various loan underwriting process and facilitate loan processing in order to provide quality services to corporate and individual clients. Other duties will include meeting with applicants, preparing loan proposals, and examining active loans.
Summary of Key Duties:
- Interview loan applicants and analyze financial data in order to determine the creditworthiness of prospective borrowers.
- Establish and negotiate terms under which credit will be extended, including rates, loan structure, and collateral requirements based on borrower’s financial status.
- Maintain an active knowledge base of all of the organization’s loan products and an understanding of the qualifications required of each applicant
- Approve loans up to individual lending authority and serve as contact officer on loans above this limit.
- Meet with loan applicants to identify their needs and collect information for loan applications.
- Analyze active loan files on a regular basis and recommend solutions to speed up the loan process.
- Complete loan contracts and teach clients on policies and regulations.
- Interview applicants to define financial eligibility and establish debt payment plans.
- Submit loan applications in a timely manner.
- Reject loan applications and explain deficiencies to applicants.
- Collect and analyze information which reflects the financial condition of existing loans through direct inspection, review of interim financial reports, personal interview, and various other methods.
- Monitor loan repayment activities and take necessary action to collect on past-due accounts.
- Develop new business by contacting prospective customers and cross-selling services.
- Assist collector with collection duties and responsibilities.
- Participate in various community affairs to increase the institution's visibility and to create new business opportunities.
- Respond to applicants' questions and resolve any loan-related issues.
- Operate in compliance with laws and regulations.
Required Skills and Competencies
- Excellent communication skills
- Outstanding interpersonal skills
- Attention to detail
- Customer service-oriented with exceptional sales skills.
- Creative Thinker
- Excellent Interpersonal Skills
- Result Oriented
- Excellent organizational skills.
- Negotiating Skills
- Presentation abilities
Primary Areas of Accountability:
Qualifications and Experience
- Bachelor’s degree in finance or a similar field.
- Must have a minimum of 3 years’ experience as a Loan Officer with a microfinance Institution
- Strong comprehension of direct/backhanded loaning items and practices
- Experience with loan management systems, CRM tools, and approval dashboards.
- Knowledge of institutional lending frameworks, eligibility criteria, and compliance checklists
- Ability to explain loan terms, gather requirements, and address process queries
- Hands on experience with computers and banking software
- Preferably based in respective location of application with own accommodation
APPLICANTS SHOULD CLEARLY INDICATE THEIR PREFERRED TOWN IN THE SUBJECT LINE OF THE EMAIL (APPLICATION FOR EMPLOYMENT – LOAN OFFICER – KABWE)
QUALIFIED & EXPERIENCED FEMALES ARE ENCOURAGED TO APPLY FOR THIS POSITION
If you meet the hiring requirements for the position, please email your CV in Ms Word and Cover Letter clearly stating your salary expectations to: jobs@bemconsult.com & Cc bemconsult8@gmail.com
Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 working days of the closing date of the advert, please consider your application unsuccessful.
DO NOT SEND CERTIFICATES AT THIS STAGE