Retail Sales Manager - Insurance

Job Categories:

Insurance


Date Posted:

2026-02-11 15:32:51

Employment Type

Full Time

Website

bemconsult.com

Location:

Lusaka

Salary:

Negotiable


Description:

Job Purpose

The Retail Sales Manager will be responsible for achieving business targets through driving sales growth, improving productivity, and ensuring full compliance with industry regulations while upholding the organization’s brand image. Manage current and new client relationships, and expand the market presence of the insurance products. 

Summary of Key Responsibilities:

  • Take the leading in managing key accounts and client relationships, and expand the market presence of our insurance products. 
  • Lead sales operations within an insurance company.
  • Solicit potential buyers of policies.
  • Determine discounts and premiums.
  • Lead and mentor a team of insurance agents to achieve sales targets.
  • Develop and implement effective sales strategies.
  • Cultivate and maintain strong client relationships.
  • Oversee recruitment and training of new insurance agents.
  • Ensure compliance with all regulatory and company standards.
  • Analyze market trends and adjust strategies accordingly.
  • Prepare and present sales reports to senior management.
  • Plan advertising budget and appropriate advertising channels.
  • Supervise local and regional sales managers.
  • Oversee branches or other store locations.
  • Conduct market research.
  • Lead insurance agents and track performance.
  • Create and implement business strategies and goals.

Required Skills and Competencies 

  • Strong communication and interpersonal skills.
  • Excellent team-building abilities.
  • Strategic thinker
  • Excellent leadership skills
  • Proven training, coaching, and motivational skills.
  • Results-driven with strong leadership qualities.
  • Ability to manage a Sales force
  • Computer literacy - Ability to sell insurance products electronically
  • Customer Relationship Management
  • Ability to work well with others
  • Excellent problem-solving skills
  • Excellent time management skills
  • Good presentation skills

Primary Areas of Accountability:

Qualifications and Experience 

  • Advanced Diploma/Degree in Business , Insurance or equivalent in the related field
  • Professional qualification in insurance such as ACII/AIISA Diploma will be an added advantage.
  • Must have at least a minimum of 4-5 years’ experience in Sales and Marketing Insurance products and services 
  • Proven experience in team leadership and people management.
  • Proven experience in Insurance Sales or a Similar role with a focus on Sales and Management
  • Proven track record of meeting or exceeding Sales budgets
  • Proven deep understanding of the Zambian insurance industry.
  • Ability to analyze data and draw insightful conclusions.
  • Proven track record of meeting or exceeding sales targets.
  • Experienced in sales strategy development
  • Professional appearance and demeanor
  • Strong understanding of Insurance Products and Services
  • Ability to build and maintain client relationships
  • Must be a member of relevant professional; body

                                   QUALIFIED & EXPERIENCED FEMALES ARE ENCOURAGED TO APPLY FOR THIS POSITION

If you meet the hiring requirements for the position, please email your CV in Ms Word and Cover Letter clearly stating your salary expectations to: jobs@bemconsult.com & Cc bemconsult8@gmail.com   

Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 working days of the closing date of the advert, please consider your application unsuccessful. 

DO NOT SEND CERTIFICATES AT THIS STAGE