Technical Sales Engineer - IT & Telecoms Products X 02
Job Categories:
Information Technology
Date Posted:
2026-02-11 13:53:28
Employment Type
Full Time
Website
Location:
Lusaka
Salary:
Negotiable
Phone:
Description:
Job Purpose
The Technical Sales Engineer will be the key point of contact for clients and will provide both pre and after-sales advice. The Technical Sales Engineers will regularly with other members of the sales team and colleagues from a range of departments. Work closely with the sales team to present and demonstrate technical products or services. Explain complex solutions in simple terms and help customers understand technical benefits during the sales process.
Summary of Key Responsibilities:
- Search for new clients who might benefit from company ICT and telecoms products or services and maximize client potential in designated regions
- Develop long-term relationships with clients, through managing and interpreting their requirements
- Persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery
- Negotiate tender and contract terms and conditions to meet both client and company needs
- Calculate client quotations and administer client accounts
- Provide pre-sales technical assistance and product education
- Work on after-sales support services and provide technical back up as required
- Arrange and carry out product training
- Analyse costs and sales
- Visiting client sites to perform product demonstrations, assess technical requirements, and provide on-site support during installation or integration.
- Building and maintaining long-term customer relationships is a core part of the role. Ensure clients are satisfied after purchase and assist with upgrades, troubleshooting, or new solution development.
- Act as a communication bridge between customers and internal teams — providing feedback to product development, engineering, and marketing to refine offerings based on real-world needs.
- Prepare reports for head office and keep customer records
- Meet regular sales targets and coordinate sales projects
- Support marketing activities by attending trade shows, conferences and other marketing events
- Make technical presentations and demonstrate how a product meets client needs
- Liaise with other members of the sales team and other technical experts
- Help in the design of custom-made products
- Provide training and produce support material for other members of the sales team.
Required Skills and Competencies
- Excellent communication skills
- Attention to detail
- Sound judgement and good business sense
- Excellent organisational skills
- Strong Leadership Skills
- Ability to build relationships quickly and effectively
- Excellent problem-solving skills
- Excellent negotiating skills
Primary Areas of Accountability:
Qualifications and Experience
- A bachelor's degree in Mechanical Engineering, Electronics, IT or Telecoms
- Must have a minimum of 3+ years’ work experience in sales of ICT and Telecom products and services
- Must have proven experience in sales and the technology field.
- Strong key account, customer service, and sales skills.
- Ability to relate technical information to nontechnical customers.
- Excellent technical and problem-solving skills.
- Must be willing to travel at short notice
- Must have a valid drivers license
- Must be a member of relevant professional (ICTAZ, EIZ)
QUALIFIED & EXPERIENCED FEMALES ARE ENCOURAGED TO APPLY FOR THIS POSITION
If you meet the hiring requirements for the position, please email your CV in Ms Word and Cover Letter clearly stating your salary expectations to: jobs@bemconsult.com & Cc bemconsult8@gmail.com
Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 working days of the closing date of the advert, please consider your application unsuccessful.
DO NOT SEND CERTIFICATES AT THIS STAGE